Frequently Asked Questions:

Ordering Tickets
At the Event
Additional Questions

Ordering Tickets

When does the Arts & Letters Live Season run?
The Arts & Letters Live season runs from mid-January through mid-June. Click here to see a complete list of the 2009 season-at-a-glance.

How do I order tickets?
For the first time this season, Arts & Letters Live patrons will be able to order tickets to programs online. To order tickets online, visit tickets.DallasMuseumofArt.org. To order by phone, call 214-922-1818 between 10:00 a.m. and 5:00 p.m., Monday–Friday.

All tickets will be available for sale to the public online or by mail-order only beginning on December 3, 2008, at noon. If you would like to mail in your order, an order form will be posted on the tickets page. You can download the form, print it, and mail to Arts & Letters Live, Dallas Museum of Art, 1717 N. Harwood Street, Dallas TX, 75201. Tickets will be available by phone order beginning on January 5, 2009.

Requests will be processed in the order in which they are received. Please allow at least two weeks for your order to be processed. At the event, any remaining tickets will be sold at Will Call starting forty-five minutes before each program begins. All seats are general admission, unless otherwise noted.

At the Event
Where should I park and what does it cost?
For events held at the Dallas Museum of Art, please make plans to arrive at the Museum at least twenty minutes early so that you have plenty of time to park and get to your seats before the event begins. Upon presentation of a valid membership card, museum members park free of charge on a first-come, first-served basis if parking is available in the garage. On all event nights at the Museum EXCEPT Fresh Ink and BooksmART programs, ticketholders can park in the Museum parking garage for a reduced rate of $5; you must have your tickets or e-mail confirmation with you to show the parking attendant. For a list of alternate places to park in the area, click here.

For parking information and other details for events not held at the Dallas Museum of Art, please visit the venue information section of the website.

Can I have dinner at the Museum before Arts & Letters Events?
Yes! On the evenings when programs take place at the Dallas Museum of Art, the Atrium Cafe will serve a light buffet and drinks, including wine, beginning ninety minutes before the start of each program. The buffet typically includes soup, salads, two entrée selections, dessert, coffee, tea, and water; the cost is $13.50.

Do you have services for the hearing impaired?
Sound amplification devices are available from the Ushers on program nights. Signed interpretation must be requested two weeks prior to a program by calling 214-922-1219.

Do you have wheelchair accessible seating and how should I request this?
The Horchow Auditorium can accommodate a limited number of wheelchairs. For wheelchair requests and handicapped seating, please call 214-922-1818 to alert us so that we can reserve seating for you in advance.

Where are the programs held?
Most programs, except where noted, are held in the Horchow Auditorium at the Dallas Museum of Art, 1717 N. Harwood, Dallas, Texas 75201. Please use the Museum’s Main Entrance, facing Woodall Rodgers.

All seats are general admission, unless otherwise noted.

*If you have any additional questions, please call 214-922-1818 or e-mail artsandletterslive@DallasMuseumofArt.org.